Help & Support
Family Vision supplies your goods on credit via its partner lender Family Finance Ltd
Health
Such as conditions or illnesses that may impact day to day tasks.
Physical Disability
Sever or Long-Term Illness
Hearing or Visual Impairments
Mental health
Contact Information
Scope
Disability Equality Charity in England and Wales
Email: https://www.scope.org.uk/advice-and-support/
Tel: 0808 800 3333
Royal National Institute For Deaf People
UK hearing loss charity and community
Website: https://rnid.org.uk
Tel: 0808 808 0123
Royal National Institute for Blind People
UK Sight Loss Charity and Community
Website: https://www.rnib.org.uk/supportingyou
Tel: 0303 123 9999
Mind
Mental Health Charity in English and Wales
Website: https://www.mind.org.uk/information-support/
Tel: 0300 123 3393
Capability
Such as lower knowledge or confidence in financial matters, or relevant areas such as literacy or digital skills
Financial Matters
Literacy and Numeracy
English Language Skills
Digital Skills
Contact Information
Mencap
Charity supporting those with learning disabilities
Email: https://www.mencap.org.uk/
Tel: 020 7454 0454
Citizens Advice
Independent organisation providing advice on debt, benefits, employment and housing.
Website: https://www.citizensadvice.org.uk/
Tel: (England) – 0800 144 8848
Tel: (Wales) – 0800 702 2020
Step Change
Debt Charity providing free independent advice
Website: https://stepchange.org
Tel: 0800 138 1111
The Money Charity
UK financial capability charity
Website: https://themoneycharity.org.uk/
Tel: 0207 062 8933
Life Events
Such as conditions or illnesses that may impact day to day tasks
Retirement
Caring Responsibilities
Bereavement
Income Shock
Care Leavers and Former Inmates
Contact Information
Citizens Advice
Independent organisation providing advice on debt, benefits, employment and housing
Civil Legal Advice
Legal aid can help you pay for legal advice, family mediation and representation
Website: https://www.gov.uk/legal-aid
Samaritans
Charity aiding people in emotional distress
Website: https://www.samaritans.org/
Tel: 116 123
Cruse
UK bereavement charity and support network
Website: https://www.cruse.org.uk/
Tel: 0808 808 1677
Princes Trust
Charity supporting vulnerable young people
Website: https://www.princes-trust.org.uk/
Tel: 0800 842 842
Resilience
Such as lower knowledge or confidence in financial matters, or relevant areas such as literacy or digital skills
Low income
Debt
Insolvency
Bankruptcy
Financial Advice
Contact Information
Money Helper (formally Money Advice Service)
Money advice on a wide range of subjects
Email: https://www.moneyhelper.org.uk/
Tel: 0800 138 7777
National Debt Line
Free independent debt advice
Website: https://nationaldebtline.org
Tel: 0808 808 4000
Step Change
Debt Charity providing free independent advice
Website: https://www.stepchange.org/
Tel: 0800 138 1111
The Money Charity
UK financial capability charity
Website: https://themoneycharity.org.uk/
Tel: 0207 062 8933
Citizens Advice
Independent organisation providing advice on debt, benefits, employment and housing
Website: https://www.citizensadvice.org.uk/
Tel: (England) – 0800 144 8848
Tel: (Wales) – 0800 702 2020
